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Question:
by Pat P Bcy #189045

What refund am I entitled to on an item bought onboard when the company can not fulfill the order. I purchased a ring and was assured that the correct size would be sent to me when we got home.

Now after 1 month they tell me they can not get the correct size. Should I get the full price paid or can they take off the onboard credit we had on the cruise?

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Question:
by Avril H Cyt #171186

How do I complain.

Can you please provide an email address to send a complaint. I have a letter of complaint regarding a recent cruise on the Azura and wish to make a formal complaint.

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Question:
by jaya k Yyj #161225

How to get fleet management email id?I'm a crew member on p&o cruises uk, i need to check my promotion waiting list number, that's why I'm asking fleet management email id, thankyou for your understanding,

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Question:
by Wendy M Gwp #140752

Can I prebook excursions using my onboard credit before our departure.

Can I prebook shore excursions using my onboard credit before we travel . I am unable to get through on the telephone to speak to a consultant

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Question:
by Eileen K Ibw #108874

Why do I keep getting cut off.

I have phoned so many times no definite answer then get cut of my cruise was cancelled on 12 TT January cruise sailing 11th February

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Question:
by Santanu S Qbo #85270

When I will be join duty on p&o cruise from India.

I got a job p&o cruise just before Covid-19 pendamic. I want to know that when I will join my duty from India..

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Question:
by Mr Mrs D #85838

Pcr test.

Dear sir madam

I am sailing on the 3rd of October on ventura, returning to Southampton on the 14th October, me and my wife are both double jabbed for covid, I know the government are changing the rules, but will I have to book a PCR test on return.

PLEASE CAN YOU ADVISE ME.

your respectfully

David durrant

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